• PPM’s objective is to provide professional management services which will improve the look of each community we serve and increase home values.
• PPM was founded on the commitment to provide the highest quality customer service.
• We are a customer service company driven by many years of experience in the customer service arena.
• We have two customer segments:
o The Board of Directors of the Association
o The residents of the Association
• We satisfy the needs of these two customer sets by:
o Improving written, verbal & electronic communications
o Installing a systematic follow-up program for compliance management
o Solving problems with compassion
o Upgrading the level of professionalism
o Dedicated customer service staff
o Bringing fresh new ideas
o Paying attention to detail
• We are a specialized company.
• Residential association Management is all we do.